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FAQ

  • What will it cost?

    Until we send a case manager to your home for a no obligation assessment and written plan of care we cannot quote an exact price.  You can be confident that American Companion and Caregivers will supply a qualified, experienced caregiver that will be compatible with your family.  Our rates our extremely competitive but most importantly, we provide the solution for your home care needs. Nothing is more important than the safety and independence of your loved one.

  • Why should I use American Companion and Caregivers?

    Our caregivers are screened, insured, and experienced.  Do you really want someone in your home if you have not done a criminal background check on them?

  • What if my caregiver is sick?

    This is another reason why hiring an agency is so important.  We can supply another caregiver immediately to cover your needs.

  • What if I need to speak with someone after normal business hours?

    We guarantee you will get a member of management 24 hours a day 365 days a year.  Not an answering service!

  • Can I help choose the caregiver?

    Yes.  We invite our clients to participate in the selection of their personal caregiver.  Whether you choose the caregiver or if we do, we guarantee that you are satisfied or we will make a change.  Your satisfaction is our top priority.

  • Do you have a minimum number of hours of service?

    We try to give our caregivers at least a 4 hour shift.  Sometimes however, based upon your needs and location and our caregivers’ availability and location, we can schedule less than 4 hours of services.

  • Is there a contract to sign?

    We have an agreement that defines payment terms and rates but there is NO contract.  You can cancel our service at any time.

  • Does Medicare, Medicaid or any other government funding source cover homecare services?

    Medicare does not cover non-medical homecare.  Arizona State Medicaid (AHCCCS) can sometimes cover homecare but there are rules and restrictions as there are with the VA federally funded home-care program.  There are asset and income qualifications.